Jitago treats the protection of members' personal data as its top priority. This Privacy Policy clearly explains what data we collect, why we collect it, and how it is kept secure.
Jitago, as a responsible online gaming platform, places the highest value on member privacy. This Privacy Policy ("Policy") applies to the Jitago website, mobile app, and all related services.
By using our platform or registering an account, you are considered to have read and agreed to this Privacy Policy. We therefore ask that you read this page carefully before using our services.
Jitago believes transparency and trustworthiness are the foundation of a healthy platform. That is why we have written this policy in plain language, free of complex legal jargon.
Jitago collects only the data necessary to provide its services. The list below clearly outlines what information we collect:
| Type of Data | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Account verification and age confirmation |
| Contact Information | Mobile number, email address | Account registration and support services |
| Financial information | BKash/Nagad number, bank details | Deposit & Withdrawal Processing |
| Transaction History | Bet, win, and withdrawal records | Account statements and dispute resolution |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Usage Data | Page visits, game preferences, session duration | Service Quality Improvement |
Jitago uses collected data only for specified purposes. We never sell your data or share it without authorization.
Jitago stores your data on secure servers. How long it is retained depends on the type of data and applicable legal requirements.
Jitago may share data with third parties on a limited basis and under strict conditions — only when it is essential to the operation of our services.
Jitago uses cookies and similar technologies to keep the website and app running smoothly. Cookies are small data files stored in your browser.
You can disable non-essential cookies through your browser settings, though some features may become limited as a result.
Jitago uses industry-standard security technology to protect your data. Our security framework is regularly updated and reviewed.
As a Jitago member, you have the following rights over your own data. Contact our support team to exercise any of these rights.
You can find out at any time what data Jitago holds about you and how it is being used.
If any of your information is incorrect, you may request a correction. We will address it as quickly as possible.
After closing your account, you may request deletion of your data unless we are required to retain it by law.
You can request that your data not be used for specific purposes — particularly for marketing communications.
You may request a copy of your account data in a readable format such as CSV.
Jitago services are strictly for users aged 18 and above. We do not knowingly collect data from any minor.
Jitago may update this Privacy Policy when necessary. If changes are made:
We recommend visiting this page periodically to stay up to date with the latest policy.
If you have any questions, concerns, or complaints about the Privacy Policy, please get in touch with us. We are always ready to assist you in English.
Concrete steps we take to protect your data
Every transaction and data exchange is secured with 256-bit SSL. No one outside can read it.
Jitago never sells your personal data to advertisers or third parties — that is a core commitment we stand by.
You can request to view, correct, or delete your personal data at any time.
Our systems are regularly audited by third-party security experts to ensure there are no vulnerabilities.
If a new login or suspicious activity is detected on your account, an immediate SMS or email alert will be sent.
A plain-language privacy policy, free of complex legal jargon — so every member can understand it.