Gaming should be a healthy form of entertainment. Jitago is here to make sure every member plays with enjoyment — free from pressure or addiction. Use our responsible gaming tools and resources to stay well.
Online gaming and betting have become a popular form of entertainment in Bangladesh. But like any pastime, they can become a problem without boundaries. At Jitago, we believe responsible gaming isn't just about following rules — it's a mindset, a habit.
The heart of responsible gaming is simple: keep gaming enjoyable, not stressful. When it stops being fun and starts causing anxiety or financial strain, it's time to seek help.
Jitago puts you in the driver's seat. Set a budget, take breaks, or temporarily suspend your account whenever you need — full control, always yours.
Once logged in to Jitago, you have direct access to a range of safety tools designed to help you keep your gaming habits healthy.
Set your own maximum deposit limits — daily, weekly, or monthly. Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period.
Set a limit on how much you can stake on each bet or slot spin. This protects you from uncontrolled wagering.
Set a time limit for your sessions. Once the limit is reached, you'll receive an automatic alert or be logged out.
To take a temporary break, set a cooling-off period of 24 hours up to 30 days. You will not be able to log in to your account during this time.
For a longer break, you can activate self-exclusion for anywhere from 6 months to 5 years. During this period, Jitago will not send you any promotional communications.
If you notice these signs in yourself or someone close to you, it's time to pay attention. Problem gaming tends to build gradually, so staying alert early makes a real difference.
Ask yourself the questions below. If most of your answers are "Yes," consider reaching out for help.
Think through each question honestly on your own
Responsible gaming isn't about stopping — it's about playing in a healthy way. Follow these tips and your experience on Jitago will stay positive.
Jitago is strictly for users aged 18 and above. Keeping minors away from gaming is a responsibility we take seriously.
Our support team is always here for you. Reach out any time with questions about responsible gaming.
Response time: within 24–48 hours
Practical steps we take to protect your well-being and safety
Set daily, weekly, and monthly deposit limits so you never spend beyond your means.
Track how long you've been playing and receive automatic alerts and end-of-session notifications.
Whenever you feel you need a break, temporarily pause your account for anywhere between 24 hours and 30 days.
For a long-term break, voluntarily step away from the platform for anywhere between 6 months and 5 years.
Minors are protected through mandatory age verification at registration, along with additional identity checks on any suspicious accounts.
Our support team is always on hand for any questions or assistance related to responsible gaming.
Frequently asked questions about responsible gaming